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Terms of Service

These terms govern your relationship with Urban Industrial Technical Institute and outline the rights and responsibilities of all parties.

Last Updated: January 12, 2025

Service Agreement Areas

Our terms cover all aspects of your educational journey with us, from enrollment to placement.

Course Enrollment

Terms governing admission, registration, and enrollment in our 28 technical training programs.

Payment & Fees

Fee structure, payment schedules, refund policies, and financial obligations for students.

Certification

Requirements for course completion, assessment criteria, and certificate issuance procedures.

Placement Services

Terms for job placement assistance, employer partnerships, and career support services.

1. Acceptance of Terms

By enrolling in any course, using our services, or accessing our website, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Urban Industrial Technical Institute ("Urban ITI," "we," "us," or "our").

If you do not agree to these terms, you may not use our services or enroll in our programs. For students under 18 years of age, a parent or legal guardian must agree to these terms on their behalf.

2. About Urban Industrial Technical Institute

Urban ITI is a government-certified Industrial Training Institute located in Jamshedpur, Jharkhand, India. We are authorized by ITI India and Skill India to provide technical and vocational training programs.

Our institute offers 28 different courses across welding, heavy equipment operation, technical trades, and comprehensive industrial programs designed to prepare students for employment in India and internationally, particularly in Gulf countries.

3. Course Enrollment and Admission

Eligibility Requirements

  • Minimum age of 16 years for most courses (specific age requirements may apply)
  • Educational qualifications as specified for each course
  • Medical fitness certificate for certain technical trades
  • Valid identification documents and address proof

Admission Process

  • Complete application form with accurate information
  • Submit required documents and photographs
  • Pay applicable admission and course fees
  • Attend orientation session and receive course materials

Enrollment Confirmation

Enrollment is confirmed only upon receipt of complete documentation and payment. We reserve the right to reject applications that do not meet our requirements or if course capacity is reached.

4. Fees and Payment Terms

Fee Structure

  • Course fees vary by program duration and specialization
  • Additional charges may apply for materials, equipment, and certification
  • Placement service fees are included in course fees
  • International certification fees are separate where applicable

Payment Schedule

  • Admission fee and first installment due at enrollment
  • Subsequent payments as per agreed schedule
  • Late payment charges apply after grace period
  • Payment methods: Cash, bank transfer, or approved digital payments

Refund Policy

  • Full refund if course is cancelled by the institute
  • Partial refund for withdrawal within 7 days of enrollment (minus processing fee)
  • No refund after course commencement or 7 days, whichever is earlier
  • Refund processing time: 15-30 business days

5. Student Responsibilities

Attendance and Participation

  • Maintain minimum 75% attendance for course completion
  • Actively participate in practical training and assessments
  • Follow safety protocols and workshop guidelines
  • Respect instructors, staff, and fellow students

Code of Conduct

  • Maintain professional behavior on campus
  • Wear appropriate safety gear and uniforms
  • Protect institute property and equipment
  • Comply with all institute rules and regulations

Academic Integrity

  • Complete assignments and assessments honestly
  • Avoid plagiarism and academic misconduct
  • Report any violations of academic integrity
  • Maintain confidentiality of assessment materials

6. Institute Responsibilities

Educational Services

  • Provide quality training as per approved curriculum
  • Maintain qualified and experienced faculty
  • Ensure safe and conducive learning environment
  • Issue certificates upon successful course completion

Facilities and Resources

  • Maintain modern workshops and equipment
  • Provide necessary tools and materials for training
  • Ensure safety measures and emergency procedures
  • Offer library and study resources

Support Services

  • Academic counseling and career guidance
  • Placement assistance and job opportunities
  • Alumni network and continuing education
  • Grievance redressal mechanism

7. Certification and Assessment

Completion Requirements

  • Minimum 75% attendance in theory and practical sessions
  • Passing grades in all assessments and examinations
  • Completion of required practical projects
  • Payment of all outstanding fees

Certificate Issuance

  • Government-recognized ITI certificates for eligible courses
  • Institute certificates for specialized training programs
  • International certifications where applicable
  • Digital verification system for certificate authenticity

Re-assessment Policy

  • One free re-assessment opportunity for failed subjects
  • Additional re-assessment fees for subsequent attempts
  • Time limit for completing re-assessments
  • Maximum number of attempts as per regulations

8. Placement Services

Placement Assistance

  • Job placement support for eligible graduates
  • Resume preparation and interview training
  • Employer networking and job fairs
  • International placement opportunities in Gulf countries

Placement Terms

  • Placement assistance is provided, not guaranteed
  • Student must meet employer requirements and standards
  • Final selection decisions rest with employers
  • Students must complete course successfully to be eligible

International Placements

  • Additional documentation and visa processing required
  • Medical examinations and fitness certificates
  • Compliance with destination country regulations
  • Pre-departure orientation and support

9. Intellectual Property Rights

All course materials, training content, methodologies, and educational resources are the intellectual property of Urban ITI or our licensed partners. Students may not:

  • Reproduce, distribute, or sell course materials
  • Record or share training sessions without permission
  • Use institute branding or logos without authorization
  • Reverse engineer or copy proprietary training methods

Students retain rights to their own work and projects created during training, subject to any collaborative or sponsored project agreements.

10. Limitation of Liability

Urban ITI's liability is limited to the extent permitted by law. We are not liable for:

  • Indirect, consequential, or punitive damages
  • Loss of income or employment opportunities
  • Delays or cancellations due to circumstances beyond our control
  • Actions of third-party employers or placement agencies

Our maximum liability shall not exceed the total fees paid by the student for the specific course in question.

11. Termination

Student Withdrawal

  • Students may withdraw with written notice
  • Refund policy applies as outlined in Section 4
  • Return of institute property and materials required
  • Outstanding fees must be settled

Institute Termination

  • Violation of code of conduct or institute rules
  • Non-payment of fees after notice period
  • Academic misconduct or dishonesty
  • Behavior detrimental to institute reputation

12. Governing Law and Dispute Resolution

These terms are governed by the laws of India and the state of Jharkhand. Any disputes shall be resolved through:

  • Initial discussion and mediation with institute management
  • Formal grievance procedure if mediation fails
  • Arbitration as per Indian Arbitration and Conciliation Act
  • Courts in Jamshedpur, Jharkhand for legal proceedings

13. Changes to Terms of Service

We may update these terms periodically. Changes will be:

  • Posted on our website with updated effective date
  • Communicated to current students via email or notice
  • Applied to new enrollments immediately
  • Applied to existing students with reasonable notice

Continued use of our services after changes constitutes acceptance of updated terms.

Contact Information

For questions about these Terms of Service or to report violations, please contact us:

Urban Industrial Technical Institute

1 & 2 Floor, Old Purulia Road No. 12
Mango, Near Battery Bazar
Jamshedpur, Jharkhand, India

Contact Details

Email: admin@urbanitijsr.com
Phone: +91-8235585588
Website: www.urbanitijsr.com